Testimonial software that gets permission for you
Customers choose how their testimonial may be used while they submit it. ProofEcho then shows only what they allowed, on every widget and Wall of Love page, so you never track permissions in a spreadsheet or dig through old emails before publishing.
Is there software that gets permission to publish testimonials automatically?
Yes. ProofEcho asks for permission inside the testimonial form itself. Every form includes a consent step where the customer chooses public, private, or specific places such as your website. Widgets and Wall of Love pages then show only testimonials you approved and the customer allowed, on every plan, with no manual tracking.
How does automatic testimonial consent work?
- The customer decides while submitting. The consent step has no pre-selected answer, so nobody can skip past it by accident.
- The choice is saved with the testimonial. It travels with the testimonial from that moment on, so there is no separate permission record to keep in sync.
- You still approve. Nothing goes public until you mark the testimonial approved in your inbox.
- Every public surface checks the choice. Widgets, Wall of Love pages, and the public testimonial feed filter out anything the customer kept private, automatically.
What can customers choose?
Each form offers two answers, and you can switch on a third. The wording is yours to edit; the meaning stays fixed.
- Public: you may feature the testimonial in marketing and sales.
- Private: keep it for internal reference only.
- Only in places I pick (if you switch it on): the customer ticks channels such as your website, email campaigns, newsletter, or social media. The testimonial appears on your site only if they ticked website.
What happens to private testimonials?
A private testimonial never appears in a widget or on a public page. It is still yours to learn from: it counts toward your rating summary, shows up in AI analysis, and is included when you download your testimonials. Private feedback is often the most honest feedback you get, so it stays useful without ever being published.
Can customers keep their company name and logo private?
Yes. When your form asks for company details, a second question is added automatically: may their company name and logo be shown with the testimonial? It is required and has no default. If the customer says no, the testimonial can still be public, but the company name and logo are hidden on every public page.
Why build consent into the form?
Most permission problems start with a screenshot. A happy message arrives by email or chat, someone pastes it onto the website, and nobody can later show the customer agreed. Asking at the moment of writing means the answer is recorded next to the words it covers.
It also protects the words themselves. Testimonials that customers submit through your form can't be edited by you, so what appears on your site is exactly what the customer said, alongside the permission they gave for it.
Testimonials you add yourself
You can also add testimonials by hand, for example a quote a client sent before you used ProofEcho. When you add one, you record the consent the customer gave you. Older entries without any recorded consent stay visible and carry a Consent unknown label, so you can see which ones to confirm with the customer.
Quick questions
- Is consent included on the free plan? Yes. Every form on every plan includes the consent step, and the display rules apply to all widgets and Wall of Love pages.
- Can I change the consent wording? Yes. You can edit the labels for each answer and the channels customers can pick from, so the step matches your brand voice.
- Can I publish a private testimonial anyway? No. Widgets and Wall of Love pages skip testimonials the customer kept private, and form submissions can't be edited to change that.
- Do customers need an account to give consent? No. They open your form link, write or record their testimonial, and choose their permission in the same flow.
- Is this legal advice? No. ProofEcho records what each customer agreed to, but rules differ by country and industry, so check your own obligations for regulated fields such as health or finance.
Keep reading
More ways to think about collecting and showing customer testimonials.
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Information on this page is accurate as of October 23, 2026. Third-party trademarks belong to their respective owners.