Free testimonial form for text, video, and audio

A testimonial form is a short, guided form that asks a customer about their experience and captures the answer in a format you can publish: text, video, or audio. A good one asks open questions, collects the customer's name and details, and records their permission to use the testimonial before anything goes public.

The difference from a general survey is the goal. A survey measures satisfaction. A testimonial form collects one story you can put on your website, in the customer's own words.

A testimonial form should ask one main open question, a follow-up or two, the customer's details, and their consent. Keep it to what a happy customer can finish in two minutes:

• A star rating (optional) as a quick first step.
• One main question that pulls a story, like "What changed for you after working with us?" Customers answer in text, video, or audio.
• Up to five follow-up questions, such as "What almost stopped you from buying?" Every follow-up you add is required, so two is usually plenty.
• Their details: name and email always, plus job title, company, or website if you want them for credibility.
• Consent: whether you may publish the testimonial, and where.

Three example setups, written for this page to show how the pieces combine (illustrative, not real customers):

• Local service, text only: star rating, then "What was the problem before we came in, and how is it now?", then name and email, then consent. Done in about a minute on a phone.
• Software company, video: a short welcome video from the founder, a video answer to "What were you using before, and what is different now?", one follow-up ("What almost stopped you from signing up?"), then job title, company, and consent.
• Coach or consultant, voice note: an audio answer to "Where were you when we started working together?", one follow-up about the result, then consent with a private option for clients who prefer discretion.

Yes. ProofEcho's free plan includes one testimonial form that collects up to 30 testimonials, including up to 3 video and 5 audio clips of 2 minutes each, with no credit card. Pro raises that to 10 forms and unlimited testimonials, with video and audio up to 5 minutes each.

• They open your link on any phone, laptop, or tablet, including iPhone Safari. No app to install and no account to create.
• Video and audio are recorded right in the browser, so nobody has to find a file or upload an attachment.
• You can add a short welcome video so the request feels personal, not automated.
• The thank-you screen can offer one-tap sharing, and you can attach a reward or voucher on any plan.

Every form ends with a consent step. Customers choose whether the testimonial can be shown publicly, kept private, or used only in specific places such as your website. When you collect company details, a brand-association consent is added automatically.

Only testimonials you have approved and that the customer allowed to be public appear in your widgets and on your Wall of Love page.

• Copy the link into an email, a DM, an invoice, or a support reply.
• Print or share a QR code for in-person moments, like the end of a session or a delivery.
• Embed the form on your own site with one snippet.
• On Pro, send invitation emails from ProofEcho (one by one or by CSV upload) with automatic follow-up nudges after 3 and 7 days.

• Do customers need an account? No. They open the link and answer. Their name and email are collected on the form itself.
• Can I write my own questions? Yes. You set the main question and up to five follow-ups, and choose which of text, video, or audio each one accepts.
• Can I put the form on my website? Yes. Paste the embed snippet where you want it, or link to the hosted form page.
• What happens after someone submits? The testimonial lands in your inbox for review. Nothing is public until you approve it.